To serve you better, we've assembled a list of our residents' most frequently asked questions. If you don't find your answer here, feel free to contact us.

Frequently Asked Questions

Open Records

How Do I submit an Open Records Request?

  1. All Open Records requests MUST be in writing.
  2. A written request should reasonably identify the records needed/requested.
  3. Include mailing address, phone number, or other means to contact you regarding your request.
  4. There is NOT a specific form required for submitting a request, but one is provided in this packet for your convenience if you would like to use it.


May I burn trash and leaves inside the city limits?

No, burning is not allowed in the city limits.  Please contact city hall if you have any questions.

May we pop Fireworks inside the City?

No - Fireworks are not allowed inside the City.  Check for controlled fireworks events such as the Freedom Celebration at First Baptist Church Blue Ridge on Highway 78.


Where are the Municipal Court Offices located?

The Municipal Court’s Offices are located inside the Blue Ridge City Hall and the office hours are Tuesday and Thursday from 8:00 AM – 11:00 AM and 1:00 PM – 5:00 PM.

Where is the Court located?

Court is located inside the Blue Ridge City Hall. The court times are 6:00 PM unless otherwise stated.

Application Process

I am interested in applying for a job with the City of Blue Ridge, what do I do?

You will need to fill out an application if available.  Please ensure you meet the qualifications for the position you wish to be considered for.  If you would like to include a resume, simply attach it to the completed application. You may mail or drop off the application at City Hall.  Interviews will be scheduled accordingly.

Does the City of Blue Ridge hire part time employees?

Yes, we do hire part time employees.  Availability of these positions will be posted here when available.

Council Meeting Agendas & Minutes

How do I get on the City Council Agenda?

The Mayor sets the agenda. Call City Hall at 972-752-5791, fill out the form and drop it off at City Hall at 200 S. Main. The City Secretary will get the information to the Mayor.

When are City Council Meetings?

Regular Session City Council Meetings are on the 1st Tuesday of every month 7:00pm at the Blue Ridge Community Center located at 200 W. Tilton, Blue Ridge, Texas 75424.

Sanitation & Recycling

When are the garbage collection days for my street?

Friday Mornings.  Remember, observed holidays will alter the normal routine.  Be sure to check with City Hall if you are in doubt or have questions, 972-752-5791.  City Hall will also publish a reminder from our Alert System so you will receive a text message with information about different trash dates.  Be sure to subscribe on our home page.

Public Utilities

What do I do if I don't get my water bill?

Call City Hall at 972-752-5791. All bills are due on the 15th of every month.

What if I can't pay my water bill by the shut off date?

Call City Hall at 972-752-5791. Bills are due on or before the 15th of each month no later than 5pm.  Late fees will be charged at 5:01pm on the 15th. No payment may be extended past the 30th of the month.

Where & how do I pay my water bill?

Cash, Check, Money Order or Credit Card (with a fee) you may drop it off at City Hall located at 200 S. Main Street, Blue Ridge, Texas between 8am-5pm Monday-Friday. Mail it to 200 S. Main Street, Blue Ridge, Texas 75424. Call for credit card over the phone 972-752-5791.  There is a night drop box for your convenience. Please do not leave cash in the night drop.

Why do I have a previous balance when I know I sent in my payment?

We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.

What if I have a water or sewer leak after hours?

Call the Emergency Number at 972-752-5791 and leave a message.  A page will be sent out to the City Employee on call.

What do I do if I am experiencing low pressure?

Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.

Why is my water discolored?

A repair could have been completed recently allowing air to enter the line, causing the milky look.  Contact City Hall and we will gladly investigate the situation.


Can we have Fireworks inside the City?

No - Fireworks are not allowed inside the City.  Check for controlled fireworks events such as the Freedom Celebration at First Baptist Church Blue Ridge on Highway 78.

Can we burn trash/brush inside the City?

No.  Burning outdoor trash/brush/debris is not allowed.  See Ordinance # 2019-0309-001.

When are water bills due?

PAYMENTS ARE DUE BY THE CLOSE OF BUSINESS ON THE 15th OF THE MONTH.  Late fees will be applied after 5pm on the 15th of each month.

New Resident Resources

How do I sign up to receive Alerts and News & Notices?

Simply click the "Subscribe" button located on the right-hand side of the home page.  Fill out the brief form with your preferred contact information and click submit.  That's IT!!

Where do I go to vote?

All City elections are conducted by the City of Blue Ridge please visit the elections page for locations and upcoming election information.

For all other elections, contact Collin County Elections at 972-547-1990 or visit their website at https://www.collincountytx.gov/elections/Pages/default.aspx.